At work yesterday evening, a guy called to cancel his account. He had been on hold for 40 minutes, so I was trying to be super nice to him but he acted a little weird. I talked to him for a few minutes while I was processing his request and I thought we had a bad connection because I kept hearing an echo.
Once I got everything taken care of, I asked if I could help him with anything else. He said “No, thank you”…
…and then flushed his toilet.
Guess he found something to do while on hold.